Colleagues working around a shared table

Work in back-office operations, technology and AI data.

Bring your skills to back-office operations, digitization and AI data projects. Help turn everyday tasks and complex information into work that moves businesses forward.

BACK-OFFICE OPERATIONS. DIGITIZATION. AI DATA.↓

Join the teams that process information and support businesses.

Every processed record, reviewed document and labeled dataset depends on people who care about the details. Explore the teams behind that work.

Shared workspace with colleagues at their desksDifferent skills.
One shared commitment.
Bright workspace with desktop computers

Build tools, review data and manage workflows.

From supporting business workflows to preparing AI datasets, discover roles where attention to detail, problem-solving and teamwork matter.

Find your next role ↗

Learn how we manage business processes and AI data.

Explore opportunities at the intersection of business operations, digital information and AI data.

01

Work close to business operations

Contribute to the processing, verification and information workflows that organizations rely on every day.

02

Contribute to AI data projects

Explore work in data annotation, human feedback and model evaluation, where careful judgment supports dataset quality.

03

Connect across functions

Work with the people involved in delivery, technology and quality to understand how your role fits the wider process.

04

Build practical expertise

Develop your understanding of business workflows, digital tools and project requirements through hands-on work.

05

Put quality into practice

Learn how clear guidelines, documentation and review help teams deliver consistent work.

06

Solve problems together

Bring questions and ideas to the team, share what you learn and help resolve the exceptions that need human insight.

Explore roles in technology and operations.

Technology
Android Developer
Gurugram, India 2–3 Years Full-time

Build Android applications that support field operations, document capture and verification workflows. Work on tracking, KYC flows and offline access for teams handling business processes on the move.

Key Responsibilities
  • Develop and maintain native Android applications using Kotlin/Java
  • Integrate REST APIs for document management and logistics tracking
  • Implement offline sync for field agent apps in low-connectivity areas
  • Collaborate with backend and QA teams for end-to-end feature delivery
Kotlin Java REST APIs Room DB Git Firebase
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Technology
Angular Developer
Gurugram, India 2–3 Years Full-time

Build interfaces for document management and enterprise workflow applications. Create dashboards, data-entry experiences and record-tracking tools that help users work with digital information.

Key Responsibilities
  • Build scalable, responsive Angular components for the DMS portal
  • Develop role-based dashboards for document tracking and analytics
  • Integrate with Java/Node.js backends via RESTful APIs
  • Maintain code quality with unit tests and peer code reviews
Angular 15+ TypeScript RxJS NgRx REST APIs HTML/CSS
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Business Development
Business Development Manager
Mumbai, India 4–6 Years Full-time

Develop business opportunities across operational support, digitization and AI data services. Understand client workflows, coordinate proposals and connect business needs with delivery capabilities.

Key Responsibilities
  • Identify and prospect new enterprise accounts across BFSI, healthcare, and logistics
  • Build and manage a strong sales pipeline; achieve monthly and quarterly targets
  • Collaborate with delivery and pre-sales teams to create customised proposals
  • Represent SoftAge at industry events, NASSCOM forums, and client meetings
B2B Sales Enterprise Accounts BFSI / Healthcare CRM Tools Proposal Writing
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Marketing
Digital Marketer
Gurugram, India 2–3 Years Full-time

Help communicate SoftAge’s back-office, digitization and AI data capabilities through digital channels. Develop content and campaigns that explain our services and connect with enterprise audiences.

Key Responsibilities
  • Plan and execute SEO, SEM, and LinkedIn B2B lead generation campaigns
  • Manage website content, blogs, and case study publications
  • Run performance marketing campaigns and optimise for CPL and conversion
  • Track analytics via Google Analytics, Search Console, and HubSpot
SEO / SEM LinkedIn Ads Google Analytics HubSpot Content Marketing B2B Marketing
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AI Operations
AI Data Annotation Specialist
Gurugram / Remote 0–2 Years Full-time

Prepare and review datasets for AI development. Work with text, images and audio, follow annotation guidelines and contribute to human feedback and model evaluation tasks.

Key Responsibilities
  • Annotate and label text, image, and audio datasets per project guidelines
  • Perform RLHF tasks — rating, ranking, and writing AI model responses
  • Maintain accuracy benchmarks across high-volume annotation batches
  • Flag edge cases and work with QA leads to refine annotation guidelines
Data Annotation RLHF Attention to Detail English Proficiency Label Studio
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Operations
Operations Manager – Last Mile Logistics
Bengaluru, India 4–7 Years Full-time

Coordinate last-mile delivery workflows, field teams and operational reporting. Monitor service performance, manage exceptions and work with client teams to improve day-to-day delivery processes.

Key Responsibilities
  • Manage a team of 50–200 field delivery agents across assigned territory
  • Monitor daily delivery SLAs, TAT, and first-attempt success rates
  • Coordinate with client teams for escalations, feedback, and MIS reports
  • Drive process improvements to reduce RTO and increase delivery efficiency
Logistics Ops Team Management SLA Management MIS Reporting Last Mile Delivery
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Bring your skills to our operations and technology teams.

Share your resume and the kind of work you are interested in back-office operations, digitization, technology or AI data services.