Teledoc is our all in one Document Management tool, used for all processes, from document collection to warehousing to retrieval. The documents are scanned upon receipt and distributed to softage data entry operators throughout the country. This ensures a low response time. It is complemented by our HADR servers across our offices, allowing for a uniform distribution of load for increased efficiency and a high uptime. Automated job allocation has reduced the turnaround time significantly, and error rates have slashed to near zero, while efficiency rates have improved by 40%. With our technical server team on-call 24/7, any problem that might arise is fixed at a moment’s notice!