In our continuos effort to reduce our TATs to an industry low, we came up with the concept of mScanner to move scanning of documents to the top of the process pipeline, hence allowing for more flexibility and power, and improving document entry performance several folds.
mScanner builds on the first scan approach introduced with Teledoc. This mobile scanning application comes equipped with every runner’s mobile device. The field employees scan documents upon pickup, allowing for work to start immediately after their receipt. This eliminates the need for the employee to make frequent trips back to the office, hereby increasing the number of retailers they can cover. It also nullifies the effect travel time could have on our output, sufficiently improving our turnaround time.